Selecting KPA's & competencies
Specialist support
This job family includes staff whose primary function is to provide academic, institutional or student support services. Individuals in these roles typically spend most of their time with students and academic staff in support of the academic project or student development or they are engaged in activities that are central to the running of the university. They are likely to hold post graduate academic qualifications. They may be first level supervisors within their immediate area of expertise.
Competencies
Suggested competencies may include any of the following but not be limited to:
- Planning and organizing
- Building interpersonal relationships
- Communication
- Adaptability
- Work standards
- Results focused
- Client/student service
- Stress tolerance
- Decision-making and problem solving
- Technical/professional knowledge and skill
- Building partnerships
- Teamwork
- Continuous learning
- Research support skills
Key Performance Areas
All Specialist Support Staff should select KPA's from the General column and then add those specific to their area of expertise from the Functional columns.
Suggested KPA's may include any of the following but not be limited to:
| General | Finance | Marketing | Human Resources | Students | Library | Academic |
Administration Monitoring, evaluation and reporting Education and training Project management Team supervision |
Asset/liability management Cash forecasting External and government reporting Financial analysis and evaluation Financial control Cost control Debtors/ creditors |
External/ internal communication Media relations Fundraising Photography Manage image archives Functions Events coordination Database management Editing Corporate website Website development and support |
HR consulting / coaching Relationship building HR policy and procedure management Recruitment and selection Employment relations Remuneration Training and development Organisation development Health and safety |
Health and wellness education Student wellness advocacy Clinical work |
Collection development and management Acquisitions Research support Information access and management |
Project coordination Participant management Assessing education and training needs Course development Marketing COL courses Stakeholder relations management and partnerships Summer school |