Overview | Administrative support | Managers | Operations | Specialist support | Technical & scientific support
Selecting KPA's & competencies
Managers
This job family includes managers whose primary function is management of a section. Individuals in these roles are likely to be specialists who spend most of their time managing at least two staff levels. Their responsibilities may include:
- Directing work activities
- Ensure that organisational strategic intent is expressed through the practices used
- Determine practices to be used and select those appropriate to the conditions faced
- Continually refine and improve practices
- Making the most of all resources including people, finances and technology
- Integrates all parts of the operational unit
- Managing and building relationships
- Establishing policies and procedures
- Leading people
Competencies
Suggested competencies may include any of the following but not be limited to:
- Safety awareness
- Communication
- Building interpersonal relationships
- Decision-making & problem-solving
- Building partnerships
- Negotiation
- Facilitating change
- People management including performance management
- Impact
- Resource Management
- Client /student service
- Technical/professional knowledge and skill
Key Performance Areas
All managers should select KPA's from the General column and then add those specific to their area of expertise from the Functional columns.
Suggested KPA's may include any of the following but not be limited to:
| General | Facilities | Students | Finance | Marketing | Human Resources | IT | Research | Development | Library | Planning | Registrar | Theatre | Academic |
Strategy development, policy & execution Operations management Resource management: Finance Budget Technical People Stakeholder relations management & partnerships Monitoring, evaluation & reporting Project management |
Health & Safety Management Transport & logistics management Hazardous waste management Management & maintenance of teaching facilities Vendor/SLA/Contractor management |
Student administration Academic planning & administration Student support Committee administration Education & training Publications External accreditation |
Planning/ Budgeting & controlling/ Monitoring Financial & general Costing of Prog/Dept/Div Education & training Joint medical staff claim Cost recovery Research funding |
Media management Stakeholder communication Online communication Marketing communication Relations development Visitors |
Remuneration management Payroll administration Benefit administration Resource/ Talent management Staff development & OD Employment relations |
Team leadership & management Technical leadership Vendor/ SLA/ Contractor management Design & manage infrastructure & services |
IP management Contract negotiation Education and training |
Maximize foundations, corporates, trusts funding & partnership opportunities Manage development & alumni working group Stewardship to donors Knowledge management Technical leadership in documentation & communication Prospect research |
Vendor / SLA / Contract management Collection development & management Acquisitions Education & training Research support Information access & management |
Quality assurance & improvement Social responsiveness Approval & accreditation for new programmes Professional service to UCT planning committees Programme & qualification mix |
Professional legal services Advise on draft legislation & legal compliance Administration of student discipline Committee services Archival services Legal documents & rules |
Vendor / SLA/ Contract management Fundraising Play production Event management Sales & audience development Publicity & media Merchandising Dramaturgy Facilities management Front of house management |
Committee related processes Marketing & communication Manage UCT's graduate opportunities programmes & events Manage the development of the interactive web-based database Building the cross-faculty employers forum Research graduate employment & recruitment trends Manage Alternative Admissions Research Project |