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Home > Support > Disability Service > Accessibility > Disabled bus service policy

Disabled bus service policy

UCT provides a bus service for the use of staff and students with mobility impairments.

Note: According to the terms of the contract the bus cannot be used for purposes other than travelling between place of residence and a venue where university business is conducted.

Who qualifies for the bus?

A registered student or member of staff living within a radius of 15 km from the university Campus who

  1. is not able to drive or does not own a car and
  2. has a mobility impairment that makes it difficult or impossible to make use of the regular Jammie service.

Because of relative low take-up of this service currently, we are able to extend the service to persons with visual impairment, but this may change depending on levels of demand.

How do I get to use the bus?

In order to have access to the bus, you will need to register with the Disability Service. We are located on Upper Campus, Room 4.03 of the Steve Biko Students' Union Building. We will require medical documentation regarding the nature of your impairment.

The following guidelines serve to ensure that the service runs efficiently.

  1. The bus timetable is drawn up on a Friday morning according to weekly schedules submitted by users.
  2. Email weekly schedule to Sibu Zulu by no later than Thursday 16h00, include details of exact pick-up points, especially if they differ from drop-off points. The schedule should include users' schedules for Saturday to the following Friday.
  3. If you subsequently need to make a change to your schedule, contact Sibu Zulu on 021 650 2427. In the event of Sibu not being available, changes to schedules can be requested from the Jammie Shuttle Office (021 685 7135).
  4. During peak times, i.e. 07h00 - 09h00, schedule changes at short notice will not be considered.
  5. As far as possible, changes must be booked 24 hours in advance and such changes will be accommodated only if the existing schedule allows it.
  6. Please be aware that in order to accommodate tight schedules, users may in some cases have to be picked up earlier in the morning from home or later after lectures, but any unavoidable changes to the stipulated pick-up times will be indicated on the integrated schedule sent to users on Friday.
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